What a score here actually means.
What we measure, how much each part counts, and why.
A Hoosier Host Review score is not a vibe or a vendor claim. Each tool runs on a live portfolio for a full booking cycle before we score it. What follows is exactly how the score breaks down, and why.
Every rating starts with weeks of real use: messaging real guests and handling real turnovers, never a walkthrough of the demo.
The four things we score
- Fit — 36%. Compatibility with the channels and software you depend on.
- Guest experience — 32%. Whether guests notice, in five-star reviews and repeat stays.
- Value — 18%. The price measured against what one avoided mistake is worth.
- Support — 14%. How fast a real person answers when a guest is already at the door.
Scores come from use, not press releases. No cheque moves a tool up this page.