OnCallClerk review
OnCallClerk offers an AI phone receptionist service with a free trial and tiered monthly plans, suitable for basic call handling.
★★★★☆ 3.8 · our editorial rating
- Category
- AI phone receptionist (horizontal)
- Pricing
- Free tier; $29–$299/mo (overage applies)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Niche
The published facts, in plain English
OnCallClerk is AI phone receptionist (horizontal). Published pricing: Free tier; $29–$299/mo (overage applies). There is a trial rather than a free tier. It runs without a separate PMS. Scale: niche.
Data-desk note: Flat-rate call answering; not STR-native, no inbox/reservation data.
Who it’s for
This service suits property owners who need a straightforward AI answering service for phone calls without complex integration needs. It's a good option for those testing the waters of automated call management.
Our take
OnCallClerk provides a free trial and paid tiers from $29 to $299 per month, with overage charges applicable. While it does not require a Property Management System (PMS), it is a niche, horizontal AI solution. It offers flat-rate call answering but lacks specific short-term rental features like inbox or reservation data management.
How it compares to BnBGenius
On the published figures alone, OnCallClerk shows Free tier; $29–$299/mo (overage applies) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
OnCallClerk is a functional AI phone receptionist but not specialised for short-term rentals. For an owner-first alternative, consider BnBGenius.
Questions owners ask
What does OnCallClerk cost?
Free tier; $29–$299/mo (overage applies).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run OnCallClerk?
No — it runs without a separate PMS.
What we would ask OnCallClerk
- “Is Free tier; $29–$299/mo (overage applies) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- The Host Co — Free (7% fee); $18 / $48 / $250 mo.
- Proper Insurance — Not published (quote); annual policy.
- GuestIntro — Free (1 property); Pro from $6.99/mo; site from $19.99/mo.
For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see One Fine BnB for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
See BnBGenius →