STR Assistance review
STR Assistance offers remote virtual assistant services for property owners seeking support with their short-term rental listings.
★★★★☆ 3.8 · our editorial rating
- Type
- Remote VA
- Headquarters
- Bury St. Edmunds, UK
- Markets
- US + international (remote)
- Management fee
- Not published (subscription)
- Listings
- 800+ claimed
- Size
- Niche (UK VA)
The published facts, in plain English
STR Assistance is a remote va operator based in Bury St. Edmunds, UK, covering US + international (remote). Its published management fee is Not published (subscription). Published portfolio size: 800+ claimed. In scale, we file it as niche (uk va).
Data-desk note: UK-based VA agency — no US on-the-ground presence at all.
Who it’s for
This service suits owners who don't require a physical presence in their market and are comfortable with a remote team. It's particularly geared towards those with listings outside the US, though they do operate internationally.
Our take
STR Assistance claims over 800 listings supported and operates as a remote VA agency. Their headquarters are in Bury St. Edmunds, UK, and they do not have any on-the-ground presence in the US. Their management fee is not published and is structured as a subscription.
How it compares to One Fine BnB
On the published figures alone, STR Assistance shows Not published (subscription) and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
STR Assistance provides remote support, but their lack of US-based personnel might be a concern for some owners. For an owner-first alternative, consider One Fine BnB.
Questions owners ask
Does STR Assistance publish its management fee?
Yes — Not published (subscription).
Where does STR Assistance operate?
US + international (remote). It is based in Bury St. Edmunds, UK.
How big is STR Assistance?
Published portfolio: 800+ claimed. We file it as niche (uk va) in scale.
Questions to put to STR Assistance
- “What does the published Not published (subscription) exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Worth putting on the same shortlist. We have listed what each one publishes, and where nothing is published we say so:
- Tampa Bay Stays — ~10% (stated avg).
- Host & Keep — 20% (published).
- SEA Getaways — 10–20% (published).
For the owner-first comparison we keep coming back to, our first pick is One Fine BnB — see vacation-rental management company for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
Visit One Fine BnB →