Touch Stay review
Touch Stay offers a feature-rich digital guidebook solution from a mid-sized provider, with AI chat and review prompts.
★★★★☆ 3.5 · our editorial rating
- Category
- Digital guidebooks
- Pricing
- From ~$15/property/mo (calculator)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Mid
The published facts, in plain English
Touch Stay is Digital guidebooks. It lists its pricing as From ~$15/property/mo (calculator). There is a trial rather than a free tier. It runs without a separate PMS. Scale: mid.
Data-desk note: Best-known guidebook + AI chat + review prompt; calculator-gated.
Who it’s for
This service suits property owners seeking a comprehensive digital guidebook solution that integrates AI chat for guest communication and a feature to solicit reviews. It's suitable for those who are not necessarily tied to a specific Property Management System (PMS), as it does not require one.
Our take
Touch Stay presents a compelling digital guidebook with additional AI chat functionality and a review prompt feature. The pricing starts from approximately $15 per property per month, with a calculator available for precise figures. The company is described as mid-sized in its market presence. A free trial is offered, allowing owners to test the service before committing.
How it compares to BnBGenius
On the published figures alone, Touch Stay shows From ~$15/property/mo (calculator) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
Touch Stay is a strong contender for digital guidebooks, especially with its AI and review prompt features. For owners prioritising a truly owner-first alternative, BnBGenius is also worth considering.
Questions owners ask
What does Touch Stay cost?
From ~$15/property/mo (calculator).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run Touch Stay?
No — it runs without a separate PMS.
What to pin down with Touch Stay
- “Is From ~$15/property/mo (calculator) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Autohost — Per verification $0.12–$7.25.
- StayFi — $19/mo software + hardware $99–$303/unit.
- Beds24 — From ~€15.50/mo + per-channel fees.
For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see BnBGenius Tasks for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Visit BnBGenius →