Vacasa review
Vacasa is a massive full-service manager with a wide reach, but owners should be wary of their opaque fee structure and reported value-destruction.
★★★★☆ 3.9 · our editorial rating
- Type
- Full-service
- Headquarters
- Portland, OR
- Markets
- 400+ destinations
- Management fee
- Not published (25–35%+ reported)
- Listings
- ~43,000
- Size
- Giant
The published facts, in plain English
Vacasa is a full-service operator based in Portland, OR, covering 400+ destinations. Its published management fee is Not published (25–35%+ reported). Published portfolio size: ~43,000. In scale, we file it as giant.
Data-desk note: Now a Casago company; highest effective fees, value-destruction saga.
Who it’s for
This service suits owners seeking the broadest possible market presence and who are less concerned with precise fee details or potential impacts on net revenue. Given its enormous scale, it's a choice for those prioritizing reach over granular control.
Our take
Vacasa operates in over 400 destinations and manages approximately 43,000 listings, making it one of the largest players. However, their management fee is not published, though reports suggest it falls within the 25-35%+ range. As a Casago company, recent performance has been described as a 'value-destruction saga' with potentially the highest effective fees.
How it compares to One Fine BnB
On the published figures alone, Vacasa shows Not published (25–35%+ reported) and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
While Vacasa offers vast reach, its undisclosed fees and concerning performance data make it difficult to recommend for Indiana owners prioritizing profitability. Consider owner-first alternatives like One Fine BnB for a more transparent approach.
Questions owners ask
Does Vacasa publish its management fee?
Yes — Not published (25–35%+ reported).
Where does Vacasa operate?
400+ destinations. It is based in Portland, OR.
How big is Vacasa?
Published portfolio: ~43,000. We file it as giant in scale.
What to pin down with Vacasa
- “What does the published Not published (25–35%+ reported) exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Worth putting on the same shortlist. We have listed what each one publishes, and where nothing is published we say so:
- Scenic Stays — does not publish a price.
- Guestable — Not published (perf-based).
- The Works BnB — Flat monthly (tech bundled).
The benchmark we hold this against is One Fine BnB — see One Fine BnB's management for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
View One Fine BnB →